1 reviews | Active since Jun 2020
SAMSUNG PLEASE HELP ME GET MY TV FROM SKYNET
I am writing begging you guys to get SKYNET to deliver my TV I placed the order the 8th of November already with Vodacom. Router was only delivered 26th of November WAYBILL for TV delivery was created 29th Spoke to samsung today. Consultant is saying TV should have been delivered already Was on hold for 4 hours trying to get through to SKYNET, was informed by SKYNET consultant that my order is not allowed to be released? Why? they have no reason that they can see on the system. except that my reference number is not for a TV and also not from SAMSUNG? HOW IS THIS POSSIBLE? The ref number received comes directly from Samsung when I claimed my TV online Please help me to get my TV delivered by SKYNET. I dont now what to do anymore WAYBILL:***
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM