wR
wayne R

1 reviews | Active since Apr 2013

14 May 2018, 22:01

samsung played the game with my microwave

bought a microwave from game canal walk century city a samsung product ..broke within a year .game fixed it then broke recently again with a month to go on 2 year warranty .Game and samsung after some jostling over a mysterious ****roach have fixed the microwave .I have reknewd faith in samsung products who stand by their guarrantee

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply15 May 2018, 10:30
Official

Good day,

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:

Samsung South Africa
Samsung South Africa's reply15 May 2018, 10:32
Official

Dear Wayne

Thank you for the positive words and compliment.

Samsung strives to provide quality premium products and excellent after-sales service.

We are glad you have received excellent service.

Regards,

Samsung Team.

Samsung South Africa
Samsung South Africa's reply15 May 2018, 10:33
Official

Dear Wayne

Thank you for the positive words and compliment.

Samsung strives to provide quality premium products and excellent after-sales service.

We are glad you have received excellent service.

Regards,

Samsung Team.