Samsung Pietermaritzburg the worst service ever

I have a TV which suddenly did not switch on It would make the sound and do the light but not switch on

Took it to Samsung Pietermaritzburg insurance paid and the TV was fixed

When I went to go pick it up they firstly told me about how the screen needed replacement and and

Got it home 2 days later same thing happened

They picked up the TV amd for 2 weeks they kept quite until I called them was told it was ready

Picked it up last wednesday 23rd October 2024 as I write this it's the 29th October 2024

I call them and I am told to wait for the manager to decide what he wants to do

It's the worst service I've recieved the worst