AM
Anton M
1 reviews | Active since Jun 2018
18 Nov 2025, 19:46
SAMSUNG PHONES, WATCH OUT!!!
I bought a Samsung Note 20 Ultra, after I had a Note 4, which lasted me years. I have contracts with Cell C, which was due for upgrade, and I told them just leave me with my Note 20, I love my phone, last words I had to say about my Samsung Note 20. From nowhere a green stripe started to show on the screen. After doing some research how to get rid of it I learned it's a common problem with the newer Samsung phones. The S21 is also well known for the same problem. The screen must be replaced, which you might as well get a new phone. MONEY WASTED, DECIDE CAREFULLY!! THIS IS MY EXPERIENCE WITH SAMSUNG, I WILL NEVER OWN A SAMSUNG PHONE AGAIN!!!
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Samsung South Africa's replyOfficial
18 Nov 2025, 19:47Good day Anton
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Samsung South Africa's reply18 Nov 2025, 19:47
Official
Good day Anton
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM