RN
Robert N
1 reviews | Active since Nov 2012
29 Dec 2025, 11:38
Samsung phones keep on freezing
I used to love and own samsung phones but recently I am not longer a fan of this brand. I bought A05 early this year it kept on freezing. I always restart it and now it stuck for good it can't restart anymore, then I decided to buy A06 it's doing the same, keeps on freezing I restart it all the time, I don't know until when I am going to do this, it frustrates me a lot and I am even thinking of switching to other brands and do away with Samsung brand. I am no longer enjoying browsing with my phone.
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Samsung South Africa's replyOfficial
29 Dec 2025, 11:44Good day Robert .
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply29 Dec 2025, 11:44
Official
Good day Robert .
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK