1 reviews | Active since Jan 2017
samsung phones are rubish.
Band new Samsung S9 phone is being repaired for the 4th time. and its not even 5 months. it is in repairs at this moment. I don't want the device back. all I need is a phone replacement of the same value or cancel the contract and block the debit orders. I am protected by the consumer protection act. JOB NUMBER: ********** 7 (Vodacom)
Good day Teboho
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Good day Teboho
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ