1 reviews | Active since Feb 2017
Samsung Phones
My Wife has always used Samsung and was happy with her phones and she always recieved a charger with her phone. A week ago I upgraded my phone and decided to try a Samsung to my bitter regret. I recieved a phone and thats it, when asked where is the charger the lady at Vodacom said Samsung do not give Chargers anymore I must use the old one. When I got home I used one of my wifes old Chargers but the cable does not fit, so its back to Vodacom and buy a cable R250-00. So I decided to write to Samsung and complain, if a cable alone costs R250-00 what does the Charger cost?? Samsungs FEEBLE EXCUSE was They want to be more ECO Friendly and reduce the packaging. THIS IS THE BIGGEST LOAD OF BULL**** I HAVE EVER HEARD. THEY DO NOT WANT BE ECO FRIENDLY BUT WOULD RATHER WANT TO MAKE MORE MONEY. IF THEY DONOT GIVE YOU A CHARGER YOU MUST GO AND BUY ONE. EXTRA MONEY FOR THEM. I am a Pensioner and cannot afford to do this. If I get a new phone I want a charger as well it has always worked like that and still does with the other phones but not SAMSUNG BECAUSE THEY WANT TO BE ECO FRIENDLY. I WILL NEVER IN MY LIFE USE A SAMSUNG AGAIN AND WILL NEVER RECOMMEND SAMSUNG TO ANYBODY.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
