JK
Johan K

1 reviews | Active since Feb 2017

15 Aug 2023, 16:17

Samsung Phones

I wrote a review about Samsung Phones on Hellopeter and a Lady from Samsung phoned me, when I told her why I was complaining because Samsung did not give me a charger with my new phone, she said yes Samsung was becoming more eco friendly and reducing their packageing. When I told her this was a lie, the box had all sorts of other packing inside and that this was just an excuse to make money out of us because now you have to buy a charger seperately. she then said I was talking nonsense and put the phone down on me. I will not recommend Samsung to anyone AND THEY DO NOT EVEN DESERVE THAT 1 STAR

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Replies (1)
Samsung South Africa
Samsung South Africa's reply15 Aug 2023, 16:22
Official
Good day, Johan.
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
;^NP