RS
Rynhardt S
1 reviews | Active since Feb 2022
15 Feb 2022, 08:58
Samsung Phone? More like Samsung Phony..
So disapointed in a so called "international company"
Booked in my faulty S21 Ultra that is just a few months old in December 2021. Now months later still no feedback, even after numerous phone calls i have to make.. All you ever hear is "Will send it to our escalations department"
I regret promoting this product to my friends and family
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Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
15 Feb 2022, 09:00Good morning Rynhardt ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply15 Feb 2022, 09:00
Official
Good morning Rynhardt ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
RS
Rynhardt S's updateReviewer Update
15 Feb 2022, 10:19Exactly......
RS
Rynhardt S's update15 Feb 2022, 10:19
Reviewer Update
Exactly......
Samsung South Africa's replyOfficial
16 Feb 2022, 09:16Lesley, is working on getting this matter resolved. please wait for feedback.^NM
Samsung South Africa's reply16 Feb 2022, 09:16
Official
Lesley, is working on getting this matter resolved. please wait for feedback.^NM