1 reviews | Active since Jan 2011
Samsung phone burnt my car seat and Samsung not addressing this
Samsung phone caused damage to my car seat due to overheating.
I did notify this to Samsung of this and there was some follow up however there has been no resolution or compensation for my damaged leather car seat which now needs to be re-upholstered.
My further emails have been ignored by Samsung employee for last 3 months .
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA