Samsung pay is horrible and must fall.

Item: Samsung South Africa
Rating: 1
Author: Lorenzo I

The samsung pay app is just sh*t. Setting this up is damn near impossible, it tells you verify and when you it advises call the bank but they then can't even help.

Please sort this matter out or I'll need to cancel my samsung devices and go for another option with a better UI experience and also less complications

Helpful (0)

Replies (2)

Samsung South Africa's replyOfficial

06 Jun 2023, 11:22

Good day, Lorenzo,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.

We have noted your concerns and we are currently investigating the matter further.

Your complaint has been assigned to our escalations department and we will be in contact with you.

Kind Regards,

Samsung ZA

;^NP

Samsung South Africa's reply06 Jun 2023, 11:22

Official

Good day, Lorenzo,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.

We have noted your concerns and we are currently investigating the matter further.

Your complaint has been assigned to our escalations department and we will be in contact with you.

Kind Regards,

Samsung ZA

;^NP

Lorenzo I's updateReviewer Update

07 Jun 2023, 09:34

The issue still isn't resolved and the agent I had a liaison with didn't really have the answers I was looking for. I'm sorry but samsung devices are just trash and I regret buying one. I can't wait to get outta this contract and buy another apple device. How damn difficult is it just to set up a card for payment instead you have to call branch after branch just to be assisted and still no resolution.

#UnhappyCustomer #SamsungMustFall

Lorenzo I's update07 Jun 2023, 09:34

Reviewer Update