JB
Jarred B
1 reviews | Active since Jul 2024
09 Jul 2024, 21:06
Samsung pathetic service
Absolutely pathetic service. Paid for new items and was given a delivery date. 2 weeks later still no delivery, call and online chat everyday requesting cancelation and a refund, well still waiting for them to respond to that to.
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Samsung South Africa's replyOfficial
10 Jul 2024, 07:54Good day Jarred
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply10 Jul 2024, 07:54
Official
Good day Jarred
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM