MB
Matthys B
1 reviews | Active since Jan 2021
24 Feb 2021, 11:46
Samsung ows me R4,000! and refuse to sort it out after 5 months!!
Worst service ever!
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
24 Feb 2021, 12:07Good Day Matthys ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply24 Feb 2021, 12:07
Official
Good Day Matthys ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
MB
Matthys B's updateReviewer Update
24 Feb 2021, 12:40I have submitted the tax invoice several times since Samsung eventually made contact and this issue is definitely NOT resolved!
MB
Matthys B's update24 Feb 2021, 12:40
Reviewer Update
I have submitted the tax invoice several times since Samsung eventually made contact and this issue is definitely NOT resolved!