FO
Frederik O
1 reviews | Active since Feb 2015
17 Feb 2021, 18:11
SAMSUNG OVER PRICED CHEAP SH*T
People beware of buying Samsung products. Bought a 65Q800T (8K) with the Q950T sound bar and latestDsrv decoder Ulta(4K). Ive just had problems from day 1. TV siezed into a black screen on day 3, I had to unplug the tvs power supply, short time later it happened again. Sound bar makes terrible noises, and also looses bluetooth connections, you can mute sound but theres still sound even if you turn volume right down. I supp**** pictures, videos etc to Samsung and they dont see this as been a problem.
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Samsung South Africa's replyOfficial
18 Feb 2021, 15:41Good Day Frederik,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply18 Feb 2021, 15:41
Official
Good Day Frederik,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM