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georginajoubert G

1 reviews | Active since Aug 2016

15 Aug 2016, 15:06

Samsung oven..... *******

<p>Bought oven 2013... Already the main mother board has been replaced 2x. No oven for the whole christmas /New year 2014/15 Broken again ....... I had to pay call out fee R450 and proove payment before repair man would come out.... told they would come out last week Thursday........they didn,t arrive......Now Monday.... they have arrived and the oven has been removed from my house??????</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply16 Aug 2016, 06:42
Official

Hi Gina

This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 782.
A senior customer service executive will contact you with further discussions on this matter.

Regards,
Samsung Team