RP
Reesha P

1 reviews | Active since Jul 2023

20 Jul 2023, 08:50

Samsung outstanding service

Ntokozono Masina, was so helpful in providing me with the correct steps in order to buy a phone from the Samsung online store. His patience and his enthusiasm has really put a smile on my face. His customer service is extraordinary and he has restored my faith in good customer service. He checked up on me twice to find out if my package has arrived and has notified me when my package was getting closer to me and gave me multiple safety precautions. I appreciate his hard work.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Jul 2023, 08:58
Official
Good day Reesha

Thanks for the awesome review 

We are happy to hear about the service Ntokozono Masina has provided to you, we will share this with him and the entire service team. 

We really appreciate you taking the time out to share your experience with us. 

Kind Regards 
Samsung ZA 
NM