DC
Desire C

1 reviews | Active since Jun 2013

04 Apr 2024, 12:04

Samsung ONLINE store - be warned consumers rather buy from a real store

TERRIBLE EXPERIENCE SAMSUNG ONLINE STORE BE AWARE CONSUMERS YOU WILL BE SORRY A WHOLE MONTH HAS GONE PAST AND STILL NO FREE RETURN NOR MONEY BACK after i was told and have an email to confirm 14 days to return product and refund

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Replies (1)
Samsung South Africa
Samsung South Africa's reply04 Apr 2024, 12:07
Official
Good day Desire,
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
SamsungZA
:^NM