LT
Linda T

1 reviews | Active since Feb 2015

08 Jul 2022, 13:52

SAMSUNG ONLINE STORE

after reporting and getting no response to my TAB7 that had been tampered with by there Iline store I was in contact with there headoffice and the final outcome was that the tampered TAB& does is not covered with the warranty policy. I ahve just thown a lot of money away. PLEASE DO NOT BUY ANYTHING FROM SAMSUNG ONLINE STORE.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply08 Jul 2022, 13:54
Official
 
Good day  Linda, 
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
SamsungZA 
:^KK