Samsung Online Service

I made a purchase on the 7th August 2021 and it was a pretty nice monitor. I love Samsung products. Anyways, on purchase it was noted that it will take 7 to 8 working days from purchase date to deliver. Cool, i was excited so i kept checking the website order status and it kept saying processing. I kept speaking to live support on the website and was being told it is in the warehouse and is waiting for pickup to deliver. Now i was over the moon. Anyways, on the 8th day i saw the website which said processing and i got worried and google made me more worried as people complained of not receiving their order in time. So i emailed and they said the reason why its taking so long is because there is no stock and they will cancel the order and refund me. Now I'm so disheartened because i was told its in the warehouse waiting to be picked up and they going to put a note to the pickup for delivery soon. On top of all that i get told it takes 2 to 3 days after the refund is done to reflect in my account which i haven't been told if the refund has been done as i need to buy a monitor asap from somewhere else as i don't have a monitor and need one to work and also game as I'm excited for a pc i built plus i work remotely at nights and my old monitor isn't working. I so happened to find one on special and limited stock. I just want someone to let me know if I've been credited already and which day so i know which day i can buy a monitor. I'm not even worried about the lies said as i just want to buy a monitor somewhere else.