kM
kelly M
1 reviews | Active since Aug 2019
04 Apr 2025, 09:32
Samsung Online - absolutely horrible
If i can score a minus 5 i would. Absolutely frustrating! Ordered my 2 monitors on the 28th of March and chose next day delivery. No communication whatsoever to say the they do not have stock in Cpt branch. Its the 4th today - spoke to courier service and they say it will only arrive on the 7th! I expected a lot more from Samsung. This is my first and very last time I will be purchasing online or from Samsung in general. Very very very disappointed!
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Samsung South Africa's replyOfficial
04 Apr 2025, 09:33Good day Kelly
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply04 Apr 2025, 09:33
Official
Good day Kelly
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM