AT
Alan T
1 reviews | Active since Mar 2009
12 Nov 2025, 10:57
Samsung Offers No Support
Was supp**** with a defective part. Tried resolving. Tobeka answered "sorry but go and buy another part." That's the end of Samsung appliances and mobile phones in my household.
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Samsung South Africa's replyOfficial
12 Nov 2025, 10:58Good day Alan
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Samsung South Africa's reply12 Nov 2025, 10:58
Official
Good day Alan
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^;NM