1 reviews | Active since Mar 2011
Samsung Note20 TV Promo - ****
I really don't even know why Samsung runs a "promo" if they have all kinds of excuses to not send clients their TV's! This is an absolute **** and absolutely disgusting from a company like Samsung SA - and seeing on HelloPeter we are not the only ones that has this issue!
We have been waiting since 8th November 2020! When It is an absolute mission to get hold of anybody and they barely ever call you back. They placed us on an "MTN" list, we have been on Vodacom for almost 30 Years!!! So this was the "hold up" apparently. I still dont know if this is sorted and I have had to re-submit the Vodaworld slip AGAIN!
I am at wits end, that one consultant tells me they received documents, the next says it's escalated, the one today tells me she cannot find any details!!! ARE YOU JOKING!? And she also tells me that my reference I have used all this time, she cannot use???
This is beyond pathetic!!!!
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Please advise if further assistance is needed.
Regards,
Samsung ZA
SS
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Please advise if further assistance is needed.
Regards,
Samsung ZA
SS