LS
Lucian S
1 reviews | Active since Oct 2020
06 Oct 2020, 14:02
Samsung Note20 promotion - No response
I have submitted a claim for the Note 20/Samsung TV promotion on the 28th September 2020 and received a tracking number ( 36IHW7JXY ) .I was then advised by AC (From the email contact centre) to forward my TV license, which I did on the same day. Nobody has responded to my request for an update on the claim since 2 Oct 2020.
Helpful (0)
Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
06 Oct 2020, 15:35Good day Lucian
Thank you for choosing Samsung Electronics South Africa.
Your query has been recieved and noted our promotion team are working tirelessly to ensure you get the feedback as possible.
Samsung apologises for the delay response.
Regards
SamsungZA
LZ
Thank you for choosing Samsung Electronics South Africa.
Your query has been recieved and noted our promotion team are working tirelessly to ensure you get the feedback as possible.
Samsung apologises for the delay response.
Regards
SamsungZA
LZ
Samsung South Africa's reply06 Oct 2020, 15:35
Official
Good day Lucian
Thank you for choosing Samsung Electronics South Africa.
Your query has been recieved and noted our promotion team are working tirelessly to ensure you get the feedback as possible.
Samsung apologises for the delay response.
Regards
SamsungZA
LZ
Thank you for choosing Samsung Electronics South Africa.
Your query has been recieved and noted our promotion team are working tirelessly to ensure you get the feedback as possible.
Samsung apologises for the delay response.
Regards
SamsungZA
LZ
LS
Lucian S's updateReviewer Update
01 Dec 2020, 18:58I Currently still waiting on my TV delivery . This is now testing my patience . Order number ZA***
LS
Lucian S's update01 Dec 2020, 18:58
Reviewer Update
I Currently still waiting on my TV delivery . This is now testing my patience . Order number ZA***
LS
Lucian S's updateReviewer Update
07 Dec 2020, 14:06Hi
Any feedback ?
Any feedback ?
LS
Lucian S's update07 Dec 2020, 14:06
Reviewer Update
Hi
Any feedback ?
Any feedback ?
Samsung South Africa's replyOfficial
08 Dec 2020, 13:13Good day Lucian,
Your concerns have been duly noted
We have requested assistance from the verify team with regards to the revalidation of your claim, please wait for feedback.
Kind Regards,
SamsungZA
NM
Your concerns have been duly noted
We have requested assistance from the verify team with regards to the revalidation of your claim, please wait for feedback.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply08 Dec 2020, 13:13
Official
Good day Lucian,
Your concerns have been duly noted
We have requested assistance from the verify team with regards to the revalidation of your claim, please wait for feedback.
Kind Regards,
SamsungZA
NM
Your concerns have been duly noted
We have requested assistance from the verify team with regards to the revalidation of your claim, please wait for feedback.
Kind Regards,
SamsungZA
NM