BS
Brian S
1 reviews | Active since Dec 2021
24 Jul 2024, 09:58
SAMSUNG NOTE PRO - NO BATTERIES AVAILABLE
I took my 12/2” Samsung Note Pro SM-P905 to a local support centre in the Cape Town southern suburbs as the battery appears to need replacing. They advise that batteries for this model are no longer available. It has given me 10 years good service and is now redundant! As a pensioner it will be a challenge to afford any tablet replacement. Batteries appear to be available overseas but do not appear to be exportable to South Africa. It is a very disappointing outcome.
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Samsung South Africa's replyOfficial
24 Jul 2024, 10:00Good day Brian
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply24 Jul 2024, 10:00
Official
Good day Brian
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM