NR
Natasha R
1 reviews | Active since Oct 2012
02 Feb 2016, 19:30
Samsung Note 5
I upgraded the 5 December 2015 via Cell c. My Samsung charger already do not work, and my note 5 keep on getting stuck every time!!! the phone is not even 2 month old. my problem is if I want to send it for repairs then I will be without a phone the whole time!!! that is not a win win at all!!! so frustrated!!!
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Samsung South Africa's replyOfficial
02 Feb 2016, 19:52Hello Natasha Le Roux ,
Good Natasha Le Roux
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Good Natasha Le Roux
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Samsung South Africa's reply02 Feb 2016, 19:52
Official
Hello Natasha Le Roux ,
Good Natasha Le Roux
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards
Good Natasha Le Roux
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***
Regards