Samsung Note 4 , no stock , no communication!

After Samsung Service Centre where unable to repair my Note 4 , I was promised a replacement phone on the 9th Nov 2015 , but they don't have any stock of the phone ! They have now had my phone for a month and twice prior to that.<br> <br> I am so sick and tired of them saying they will come back to me because they never do , surely a large organization like Samsung should know when they are getting stock ? Samsung is a fantastic brand until you have a problem then it becomes a nightmare , communication and service is shocking ! <br> <br> I will never touch a Samsung product again.