eJ
edgar J
1 reviews | Active since Apr 2016
15 Apr 2016, 10:38
samsung note 4 exploded
Phone exploded repaired under warranty .NOTICED THAT SOME COMPONENTS ,ON PHONE NOT INSTALLED .Phoned Linda but she does not have airtime to phone me back after 20 attempts.Please help.Phone was cloned and not my original phone.Samsung can not be trusted not even sss repair centre in Boksburg.PHONE WAS TESTED AND FAILED QC TEST BEFORE IT WAS APPROVED WITH COMPONENTS NOT INSTALLED.CAMERA LENS BACK COVER AND STYLIST.THIS WAS HANDED BACK TO ME WITHOUT TELLING ME.
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Samsung South Africa's replyOfficial
15 Apr 2016, 13:59Hello SAATECHNICAL,
Good day Edgar
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Edgar
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply15 Apr 2016, 13:59
Official
Hello SAATECHNICAL,
Good day Edgar
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Edgar
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA