MS
Mohammed S
1 reviews | Active since Jul 2019
08 Sept 2020, 20:58
Samsung note 20 vouchers are a ****!!!!
I purchased a brand new note 20 Ultra on Pre order with Telkom Samsung have promised a voucher valued at 4000 they are now looking at delivery dates and saying they rejecting vouchers because the phone was delivered after Pre order date!!! Obviously it will be delivered after Pre order date! How is it possible to receive the phone during ore order!!
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Replies (2)
Samsung South Africa's replyOfficial
08 Sept 2020, 23:27Good evening Mohammed,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply08 Sept 2020, 23:27
Official
Good evening Mohammed,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
MS
Mohammed S's updateReviewer Update
10 Sept 2020, 12:12Still Haven't received any feedback, would like to add in saying that the Galaxy Note 20 Ultra is a does not work very well it freezes alot and the touch screen is faulty
MS
Mohammed S's update10 Sept 2020, 12:12
Reviewer Update
Still Haven't received any feedback, would like to add in saying that the Galaxy Note 20 Ultra is a does not work very well it freezes alot and the touch screen is faulty