NK
Norman K
1 reviews | Active since May 2017
30 Nov 2020, 09:32
Samsung Note 20 poor battery life span and overheating
Samsung Note 20 a very bad smart phone battery life span less than 5hrs and overheating. Many people are returning it but Samsung is quiet about it. If u are planning tobupgate to note 20 do not. They have factory faults and they do not give u a new one they insist on fixing the factory rejected one and give it to u. Samsung not a good quality they used to be. I bought mine in centurion mall under manager lutend who is aware of Samsung note 20 problems.
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Samsung South Africa's replyOfficial
30 Nov 2020, 09:39Good Morning Norman,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply30 Nov 2020, 09:39
Official
Good Morning Norman,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM