1 reviews | Active since Jul 2017

24 Dec 2019, 15:24

Samsung note 10 plus

Bought the Samsung Note 10 plus few weeks back. After comparing a few top brands I decided to go with the note 10, little did I know about the new digital connectors it supports, i have been to all samsung dealers in Bloemfontein and emailed samsung self about 6 times, there just isnt adapters for it as it now only supports a digital type adapter, as I am always on the road and charge my phone and use the aux ports you no longer have that function with the note 10, and the sales people at Vodacom, MTN and Cellc have no clue about the new jack, every single store I went into they tried to sell me a universal adapter with the promise that it would work, there just isnt an adapter for the note 10 that you can charge and use aux at the same time.

Im rather gonna try and resell it and go back to apple products.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply24 Dec 2019, 15:27
Official
Good day  Rikus M,
 
We are sorry to hear about your experience.
We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with with your contact details or alternatively email us on tellus @samsung. com.
Kind regards,
The SamsungSA Team:^NM