MT
Manuel T
1 reviews | Active since Mar 2015
11 Mar 2015, 20:16
SAMSUNG NOT TAKING RESPONSIBILITY ON THEIR PRODUCT
Samsung Fridge freezer combination<br> No fair way forward with Samsung's customer care call center. Samsung not taking responsibility for break in electrical harness which is sealed from the factory and is unrepairable rendering the unit useless to anyone.---- If there is anyone from Samsung in management that is reading this article, besides Samsung's customer care call center that can give me a call and give me a listening ear to a genuine complaint regarding their product please give me a ring on my cell phone.
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Replies (1)Samsung South Africa's replyOfficial
12 Mar 2015, 07:19Hello kwatex,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply12 Mar 2015, 07:19
Official
Hello kwatex,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
