1 reviews | Active since Jun 2018
Samsung not playing fair
Samsung rewards is urging us to spend our points however the reward store is empty. How do you expect us to burn points if your store had no products. Doesn't really seem fair.
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This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team