gG
goldhawk G
1 reviews | Active since Jun 2016
21 Jun 2016, 09:15
Samsung Not Honoring warranty
<p>Samsung claim that the phone is cracked. The image shows otherwise. The say there is a hair line crack, but as you can see from the image there is no such crack. As one knows a phone screen still functions adequately even with a cracked screen. This is the second time Samsung have not honored a warranty on a phone.</p>
Helpful (0)
Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
22 Jun 2016, 14:23This is to acknowledge receipt of your complaint.
Please note the query is currently in escalation with our Voice of customer team under reference number: ********** 837.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
Samsung South Africa's reply22 Jun 2016, 14:23
Official
This is to acknowledge receipt of your complaint.
Please note the query is currently in escalation with our Voice of customer team under reference number: ********** 837.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
