HJ
Hashiem J

1 reviews | Active since Jul 2021

26 Jul 2021, 17:29

Samsung not honoring prizes for competitions

I got an email from Samsung congratulating me that I have won a Samsung Z Flip phone and that I should send the address for it to be delivered. I rep**** to their email and the next day I got another email from Samsung that they sent me the email by mistake. I promised my phone to my niece as I thought I'm getting a new phone. Now I have to break her lil heart by taking the phone back from her. Thank you Samsung for not honoring your prizes.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply26 Jul 2021, 17:45
Official
Dear  Hashiem ,

You received an email from us congratulating you on winning with Samsung – Subject: “Congratulations you are a Winner!!!!”. Please accept our sincere apologies as the email was sent to you in error.

The Samsung Team
NM