KM
Khodani M
1 reviews | Active since Dec 2016
30 Aug 2023, 12:36
Samsung Nonsense Machine
I bought a washing machine earlier in the year and they are refusing to take it back I have been reporting the machine with the store for more than 4 weeks now and they refuse to take back their trash machine saying there is nothing they can do for me. Their lousy service and incompetence has led me here. I will make sure you hear from my lawyers first thing tomorrow morning!
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Samsung South Africa's replyOfficial
30 Aug 2023, 12:37Good day Khodani
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Samsung South Africa's reply30 Aug 2023, 12:37
Official
Good day Khodani
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM