PW
Pauline W

1 reviews | Active since May 2017

04 May 2017, 10:37

SAMSUNG NO SERVICE

<p>Good day</p> <p>I have a Samsung double door fridge/freezer with water dispenser and bar/cooling unit. I paid R10 800 for the unit 5 years ago. The fridge temperature is 19 and stop making cool.</p> <p>Just to find out SAMSUNG IS NOT WORKING IN LANGEBAAN, WESTERN CAPE. THIS IS PATHETIC. HOW CAN YOU SELL PRODUCT AND NOT WORKING IN CERTAIN TOWNS????????????????????????????????????????????</p> <p>I WILL NEVER BUY SAMSUNG PRODUCTS AGAIN AND TELL EVERYBODY NOT TO BUY SAMSUNG AGAIN. I AM SO DISSAPOINTED IN SAMSUNG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply04 May 2017, 12:39
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our Voice of customer team under reference number:***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA