QO
Quinton O

1 reviews | Active since Mar 2018

02 Jul 2021, 09:40

SAMSUNG NO LONGER SUPPLY CELL PHONE CHARGERS

Upgraded my phone with Vodacom for the Samsungf S21.. Phone was delivered today, no charger, when I queried it with Vodacom, I was told that Samsung no longer supplies chargers for their new phones, you have to go buy it separate . I cancelled my order, the phone will be collected by the service provider and I will upgrade with another brand that does supply a charger.. Do not buy samsung if you dont have your own phone charger for the phone. The big tech company have now found away to squeeze more money out of its users. well samsung, i will no longer be a samsung user. any and all electronic devices you buy you get a charger with it to charge the electronic device, except Samsung, oh and there where not even earphones, just the phone in a box,

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Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Jul 2021, 09:43
Official
 Good morning Quinton, 

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung 
LP