ND
Natasha D
1 reviews | Active since Mar 2018
06 Jan 2021, 17:31
Samsung never again
Dear Samsung. Due to your request for slips for all the rotten food that I have due to the R24 000 Samsung fridge /freezer that I purchased on the 28th November 2020. Please kindly send your representative or your address so that I can courier the 3 black bags full of rotten food for you to inspect. Your request for slips cannot be better than seeing the actual products of which I have diligently kept for you since the 30th of December when your product stopped working. Kind regards the person you think is an idiot.
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Replies (2)
Samsung South Africa's replyOfficial
06 Jan 2021, 17:32Good Day Natasha,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply06 Jan 2021, 17:32
Official
Good Day Natasha,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
ND
Natasha D's updateReviewer Update
06 Jan 2021, 17:38I just want your address so I can courier you all the rotten food you refuse to pay for. IT'S THAT SIMPLE.
ND
Natasha D's update06 Jan 2021, 17:38
Reviewer Update
I just want your address so I can courier you all the rotten food you refuse to pay for. IT'S THAT SIMPLE.