1 reviews | Active since Dec 2025
Samsung NEO QLED 8K 65 CM.
Continuous technical problems with my 2022 Samsung NEO QLED 8K 65CM. This Smart Television was delivered to me on 31/12/2022 and i paid 40K. Within a couple of months i started picking up problems with this unit. After many hours on the phone, Samsung decided to send a repair team to me. They could not repair the television and left, promising to come back which they did. The whole inside of the television was replaced. I enquired about the warranty and they advised that this would not be extended. In November 2025 i started to experience the very same problem. Again i spoke with their technical team who advised me that the repairs would be for my own pocket. This television cost me a lot of money. Samsung always meant quality and reliability to me. How can i keep on supporting this brand ?
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM