Samsung needs new service centers

<p>On 21st October 2015 I upgraded to a samsung s6 edge.</p> <p> </p> <p>Short while later I had to take advantage of the adh service thanks to a cracked screen, found out very fast its not a strong phone, anycase once the repair center got it i was informed the rear assey assembly is also damaged and it will be x amount to have it fixed, fine and well paid the invoice phone got repaired and sent back to me.</p> <p> </p> <p>Since then i have had problems.</p> <p> </p> <p>1. Little to no internet connectivity </p> <p>2. Calls do not connect or get dropped</p> <p>3. Phone gets extremely hot</p> <p>4. Battery does not last very long</p> <p>I contacted the samsung adh approved service centre (fairtrade solutions) they took the phone back for repairs about 2 months and numerous phonecalls later I received the phone back still with the same problems.</p> <p> </p> <p>For a 3rd time it went to fairtrade solutions FOUR months and numerous phonecalls later I received it back still with the same problems! </p> <p> </p> <p>I have tried.</p> <p>1. Software updates </p> <p>2. Cleared the cached partition </p> <p>3. Factory reset</p> <p>4. Running in safe mode</p> <p>5. Sim swap</p> <p>I have had the contract now for 8 months and fairtrade solutions has had my phone for 7 of the 8 months.</p> <p> </p> <p>I pay a large amount per mont on the contract for the device and i am really tired of paying for something that i did not have and currently canot use because a samsung approved repair center canot fix the problem properly and fast.</p> <p> </p> <p>I have sent an email to ********** but still have not received any feedback. I have even spoken to a consultant at samsung but he could also not help me.</p> <p> </p> <p>I refuse to have this phone sent in for repairs again I want a new phone with the same specs as the one im using, this is basically a new phone! </p> <p> </p> <p>Lets see if you guys actually read the reviews, when you respond to this review do not give me one of youre computer standard **** replies, give me an actual reply to show you guys really do care about the people supporting yoy</p>