1 reviews | Active since Aug 2020
Samsung must fall
i bought my 510 Samsung mirror fridge in 2019 and on the 5th of November 2021 the fridge went off and it indicated PC CH on the freezer panel. i went to makro where i bought the fridge to seek assistance i was told that Samsung agents at Makro do not report to work on weekends.From the 6 of November till now i have been thrown from one person to the other Samsung agents are not doing anything to assist and what is more frustrating is that its almost a month without a fridge i relay on take-ways which are expensive mind you i am obliged to buy for everyone in the house. i bought this expensive fridge for convenience little did i know that i am making an expense for my self because today i am without a fridge and no one is doing anything about it.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS