Samsung? More like '****sung'

DO NOT SUPPORT SAMSUNG ELECTRONICS.

When reporting an issue on my TV during a follow up phone call for a previous issue that was worked on, Samsung has voided the warranty on my TV citing that I haven't reported the issue within a given time frame, despite the issue taking months to prevail itself.

According to Samsung, I damaged the frame my TV and I am lying about it. Given that Samsung had to initially open up the TV for an earlier failure, they prefer to hide behind red tape and take the ********* route, and would rather cancel my warranty without doing a physical inspection of my equipment.

Samsung has offered to do an inspection, but cannot guarantee that it'll be free. Their process has already failed me, as a consumer, I cannot trust that their assessment of my TV set will be honest. This exercise will ultimately end up putting me out of pocket.

Overall, support a brand like Hi Sense or Skyworth who actually value their customers and their support.

@SAMSUNG - PLEASE DO NOT CONTACT ME EITHER. I AM TIRED OF WASTING MY WORK TIME ON YOU AND YOUR SUB-PAR CUSTOMER CARE.