MF
Marius F
1 reviews | Active since Sept 2018
04 Oct 2025, 12:47
Samsung moisture problem known to all except Samsung.
Samsung "moisture detected" error description recorded completely wrong. Decided upfront that it is not a warranty issue without looking at it. Phone a few months old. Developed the fault in Cape Town. Everyone seems to be aware of the Samsung failure except Samsung themselves.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
04 Oct 2025, 12:48Good day Marius
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply04 Oct 2025, 12:48
Official
Good day Marius
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM