1 reviews | Active since Nov 2020
Samsung moisture detected
Hi I'm really unhappy with samsung since my last software update on 1st off September my samsung s9 started to give me a message that my usb/charging port is detecting moisture just out of the blue there was not a drop of water near my phone so there i couldn't charge my phone at all I've tried everything they told me to do, I've hard reset it I've factory reset it I've tried everything but still no success so i was forced to buy a wireless charger but the message still showing on my screen, so then i have forced stop my android system then the message finally disappeared but still my phone don't want to charge with a charging port for a while now sometimes the phone wil charge but the fast charging doesn't work all the time then i have to unplug and plug in again but then it don't want to charge then i have to use wireless again, I'm reall very unhappy with my phone I've called samsung so they told me i have to take it to samsung so they can check it and i have to pay, no I'm very unhappy because it's not my fault now i have to pay because of a system update. I've always used samsung but I'm now losing interest.
NM
NM
Moisture can be built up from the humid air in some regions with proper conditions.
Please use a fan to dry the USB Port should the water mark appear, then hold down the volume down key and the power button simultaneously for few seconds to cycle boot.
When you bring in your device for repair, we’ll need to inspect it to determine what’s wrong with it, and based on their findings you will be informed accordingly.^NM
Moisture can be built up from the humid air in some regions with proper conditions.
Please use a fan to dry the USB Port should the water mark appear, then hold down the volume down key and the power button simultaneously for few seconds to cycle boot.
When you bring in your device for repair, we’ll need to inspect it to determine what’s wrong with it, and based on their findings you will be informed accordingly.^NM