Samsung Mobile Trade-In ****

I would like to warn South African again Samsung Mobile Tradi in scheme where they guarantee to buy back you handset.

I have fallen for it and bought a Samsung S22 Ultra and traded in my old handset, it took almost a month for Reneger8Group to assest my mobile annd to approve the trade in. The Offer was accepted and the transet would have been done 2 weeks ago.

Payment did not reflect on my bank account and followed up with Regen8group whobis doing the trad in assistance, they blaming the problem on Samsung South Africa and that i need to give a further 7 working days for payment, I done than, and still no payment received.

Contacted Regener8group and was give a contact number of a Mr David Moncur a Samsung Mobile South Africa, been trythis number as well not get hold of him.

Speaking to Samsung Customer is useless nobody wants to help.

I DONT HAVE MY OLD PHONE OR MONEY FOR TRADE IN AS AGREED.

MY NEXT STEP WOULD BE IS TO OPEN UP A CASE AT SAPS OF THEFT AGAINST SAMSUNG MOBILE SOUTH AFRICA AND RENGENER8GROUP