1 reviews | Active since May 2018
SAMSUNG MOBILE SUCKS
I'm very upset and disappointed in Samsung..been with your brand for years. Bought a Samsung note 8 and I have currently moved to a new place..however I have Samsung mobile care(and paying monthly). My phone fell with the screen protector on and it still cracked. Went to Samsung trying to have it fix but they so unhelpful...as I dont have my receipts anymore since I have moved and got lost with all my other things, but yet the 69 goes off from my bank card.please tell me how to get this sorted.. if not please cancel my SMC and I will be changing my brand .
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA