Samsung Mobile South Africa lies about device replacement stock availability

My brand new Samsung Galaxy Z Fold failed after just 3 weeks. I took it to a repair center, and they said that the device cannot be replaced, and will be repaired. After 3 or so weeks I still did not receive my device, I took to social media, and after threatening to approach the national consumer commission, I was then referred to Samsung's Voice of the Customer, who did an investigation, and confirmed that I should have been given the option of a new device based on the CPA. They then said that it would take 2-4 weeks to get approved, through 3 lines of management! (for approving a CPA requirement, go figure). 2 weeks later, still nothing, and I reach out to social media again, and crickets. I then reach out on LinkedIn, and manage to find somebody in the mobile space at Samsung Mobile SA, who then reached into Samsung. Turns out, the exchange has been approved, but apparently, no stock at any warehouse in South Africa, so no ETA yet, and awaiting feedback from the Sales Team. OK.

So I decide to go to https://shop.samsung.com/za, place the exact device in my start and start a chat with a sales agent. This agent confirms that there is stock, and if I placed an order today (Thursday 11 November 2021) that she can push to have it delivered before the end of the week.

I have no idea where to from here. Samsung thoroughly disappointed me on this. I am still waiting my device, having doubts about getting it in my hands before the end of the year.

I'm posting this here for others to see. 'N' from Samsung will probably respond with their standard silly, useless MO message, if at all.