SH
Shuaib H

1 reviews | Active since May 2017

15 Sept 2017, 18:17

Samsung mobile care plan

The worst service I currently have with Samsung. They refuse to give me my phone back after I cracked the screen and have samsung mobile care plan and I have provided them with the documents but the receipt is wrong no 1 can provide me with details unecceptable worst services

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply17 Sept 2017, 11:48
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA