Samsung Mobile A5 In Warranty Repair declined

<p>Still waiting for a resolution to the below in warranty claim even after sending the job card and info as requested, no response to 5 follow up mails. </p> <p>M****ha Reddy‎ to Samsung Mobile South Africa<br />November 28 at 8:34am · </p> <p>Samsung Mobile, I have sent my phone for a in warranty screen repair, only to be told that the technician has found a crack, INVISIBLE TO THE NAKED EYE and my warranty is now void, What absolute *******! this sounds like a classic case of how to avoid providing a service to your clients after they have paid for your product, Samsung, I am very fami**** with how you operate, I will under no circumstances be paying for a replacement screen. This is just a very clever way of limiting in warranty repairs by using a technicality as a completely ridiculous reason to avoid having to honour a warranty. Please contact me asap to discuss a resolution to this matter.</p>