VM
Vernon M
1 reviews | Active since Apr 2014
15 Apr 2016, 14:27
SAMSUNG MISLEADING ADVERTISING GETAWAY COMP
Samsung getaway complimentary on series 9 curve TV is a farce.<br> I am unable to claim the getaway even after e-mails to:<br> [Email Removed]<br> [Email Removed]<br> [Email Removed]<br> It is impossible to get past customer service for help and no one answers the switchboard at *** - 1 hour wait.<br> Anyone with the same issue report also to INCASA <br> A huge company with such a reputation is pathetic service and contactability
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Samsung South Africa's replyOfficial
15 Apr 2016, 14:42Hello BigV,
Good day Vernon
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Vernon
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply15 Apr 2016, 14:42
Official
Hello BigV,
Good day Vernon
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Vernon
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA